Our commitment to your privacy, safety, and security

At Got Portrait, we value the privacy of our customers. Any personal information collected during the ordering process will not be shared or sold to third parties

We use secure payment methods to protect your financial information and only retain necessary information for processing and shipping purposes.

We will never store nor share any sensitive information, such as credit card numbers or addresses, without your explicit consent.

In order to do business with us, you'll need to disclose some personal information like your name, contact info, and credit card number. At Got Portrait, we understand how important privacy is to our customers. We will never distribute your personal information without your consent. Your private information is always safe with us- we don't store your credit/debit card number or Paypal details. Also, our website uses the latest security measures available so that you can browse and shop worry-free.

GotPortrait.com may share your identity and related information with law enforcement or other authorities when we receive a legal request from them, or when required to do so by applicable laws.

The information you provide will only be used in ways that comply with this privacy statement. However, things may change over time and GotPortrait.com plans to update this page regularly to reflect any changes. To make sure you're always happy with the service we provide, please check back on this page often.

What we will collect from you

- Your name and contact information (including email address, mailing address, and phone number)

- Details about your order (products purchased, shipping information)

- Information related to a person's demographics, like postal code, interests, and preferences.

- Information gained from customer surveys and/or offers

For any questions or concerns regarding our privacy policy, please contact us at help@whataportrait.com.

What we do with your information

- Provide, maintain and improve our services to you

- Communicate with you regarding your account or orders

- Offer personalized experiences and advertising

- Detect, prevent, and respond to fraud or other illegal activities

- Comply with applicable legal requirements.

Got Portrait may periodically send promotional emails about new products, special offers, or other information which we think you may find interesting using the email address which you have provided. These promotions will be tailored to your interests, and we hope you find them useful. From time to time, we may also use your information to contact you for market research purposes. This helps us to better understand our customers and provide them with the products and services they are looking for. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests. We appreciate your feedback and thank you for your continued support.

How we ensure your security

At Got Portrait, we understand how important it is to keep your personal information safe and secure. To prevent unauthorized access or disclosure of your data, we have put in place physical, electronic, and managerial procedures to safeguard and protect the information we collect online. Rest assured that your safety is our top priority.

Use of cookies

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

If you turn cookies off, some features of our site may not function properly.

Cookies help us provide you with a better website by allowing us to track which pages you find useful and which ones you don't. A cookie never gives us access to your computer or any personal information about you, unless you choose to share it with us.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Staying in control of your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

- If you ever come across a form that asks for your personal information on a website, be sure to find the box that says you don't want anyone to use your info for marketing purposes.

- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us at help@gotportrait.com

- We will never sell, distribute or lease your personal information to anyone unless you give us permission to or we are legally required to do so. However, if you're interested, we may use your personal information to send you promotional information from third parties.

If you think that we have wrong or incomplete information about you, please email us as soon as possible at the address above. We will fix any incorrect information immediately.

If you want to know which personal information we have about you, as allowed by the Data Protection Act 1998, please write us with your request. There will be a small charge for this service.


The artwork created by Got Portrait artists are derived from customer submitted photographs and does not necessarily reflect the likeness of the subject(s) in the photo. Our artists aim to capture the essence and feeling of the photograph in their artwork but may make creative decisions in interpretation and execution of said photograph. Customer satisfaction is important to us; however, we cannot guarantee a 100% likeness to the original photo due to artistic license and interpretation.